Money Back Guarantee

100% Satisfaction Guaranteed. Or your money back.

Hill's is 100% guaranteed for quality, consistency and taste, or your money back. These words are stated on all our bags and although we receive a very small number of 100% MBG claims, we take them very seriously:
dogs
As it states, "Hill's is 100% guaranteed for quality, consistency and taste, or your money back." In other words, you can claim: Unfortunately we will refuse claims where: In order to receive your refund you need to take the bag together with the unused portion of food to the store or vet where you purchased the food. They may request a proof of purchase. All refunds are based on the price on receipt up to the Recommended Retail Selling Price.