Pet MatchMaker

At Hill’s we believe every pet needs a human and every human needs a pet. But finding that perfect match in South Africa can be quite tricky! That’s why we have made it easier than EVER!

Now you can search for a CEO of the couch, olympic athlete, a blonde or a brunette, a pointy, patchy or Labby cross in shelters across the country - straight from your couch!

Adopting a shelter rescue pet has never been easier! Try it out and download the Hill’s Pet Matchmaker app now

You will love the exclusive filters which help you find good matches.  You can search on age, size, breed, their looks, their disposition, their activity level and even suitability with other family members.  (This is our favourite part - simply fill in your name and email address to access these)

 Best of all, you can search across a number of shelters in one place.  You can do it curled up on your couch; in the back of an Uber; in the bath; while watching Netflix or waiting for your kids on a school run.

PS: We know you’ll love it as much as we do, so please help us by rating the app in Google Play and the Apple App Store.

WARNING: Browsing shelter pets on the new Pet Matchmaker app may lead to family expansion.
Recommended treatment is to immediately share their adorable faces with others.

Frequently Asked Questions

There are hundreds of shelters and rescue organisations in South Africa and it’s not always easy to find their websites or up to date list of pets available for adoption. The Pet Matchmaker app available on iOS and Google Play app stores makes it much easier. Simply download the free Pet Matchmaker app, register and use the fun filters to find a pet that suits your lifestyle, family and perhaps even have the looks you have in mind.

Adopting a pet is all about giving pets a second chance for a forever home they deserve. The sad reality is that thousands of pets are euthanised simply because too many pets come into shelters and too few are adopted. When you adopt, you save a pet's life and open up a shelter space for another pet who might desperately need it. The adoption fees normally include the cost of spay/neuter and vaccinations, and possibly even a microchip - which can save you some upfront costs too. In addition to the love and companionship shelter pets provide, they can teach us what matters most in life. They’ll teach us:

  • not to judge a book by its cover
  • how to be positive and hopeful
  • how the darkest clouds can clear to reveal rainbows
  • how to love unconditionally
  • how this world still has many good people in it we can trust.

Whether you adopt a pet from a rescue or shelter or buy one from a breeder, make sure that you are dealing with an organization or breeder who has the best interests of the pets at heart.

Don’t forget that senior pets have a lot of love to give! Read more here about what benefits there are to welcoming a senior pet into your family.

Having a pet in your life also have many added benefits:

  • Ups activity levels - dog parents like to take their dogs for walks, runs or even hiking
  • Companionship - pets can give you a sense of security and someone to share your day with. Caring for a pet also makes you feel wanted and needed and could be especially helpful for older people
  • Way to meet people - taking your dog for a walk or to the beach is a great conversation starter. Training groups and even online training classes is another way to share interests. Cat parents often catch up on social media groups
  • Reduces anxiety. According to this article, research has also shown that people with pets are happier, interact more with others and have improved self-esteem.
  • Boosts confidence - pets make great listeners, they don’t criticise and offer unconditional love

When choosing the right pet for you, it is important to evaluate your lifestyle and what you want to get out of caring for a pet. Using the new Pet Matchmaker app and applying the filters, guides you through some of the questions you need to think about when searching for a pet.

Some are:

  • Would a cat or a dog suit your lifestyle better?
  • Are you an active family or do you prefer to stay home?
  • How would you like to spend your time with a pet? Training, running, cuddling or even watching Netflix?
  • Do you often have other people around? Does your pet need to be sociable?
  • Do you have children in your family?
  • Are there any other pets already in your household?
  • Do you prefer short haired or longhaired pets?
  • Would you like to give a puppy a new home or perhaps try an adult pet that has already been through the chewing, biting, housetraining stages, or would you prefer the calm and wiser nature of a senior pet?
  • Is there a certain breed that you know and love?
  • And for cats, do you prefer a certain colour or coat pattern? Tabby? Patchy, Pointy? Ginger? Black? White?

Finding the right pet to adopt is the hardest part of adoption. Once you have been matched to the right pet, through the new Pet Matchmaker app, you simply contact the shelter where the pet resides and they will be in contact with their specific adoption process. This may include:

  • Questionnaire to see whether your family’s life style will suit the pet you are enquiring about or whether you meet the requirements for adoption
  • Meet and Greet - a meeting where you, your family and possibly pets, will meet the pet that you are interested in
  • Home Check - for the shelter to ensure that your property and family is suitable to adopt a pet.

Remember all shelter or rescue organisations charge an adoption fee to cover expenses like veterinary care, spay and neuter procedures, possible microchipping and all it takes to keep a rescue organisation doing the great work they do.

It is quite difficult to distinguish between good and bad shelters. Here are a few pointers to consider. They:

  • Have trained and experienced staff
  • Are able to advise and provide information on the care of pets
  • Have minimum requirements for those considering adoption like adoptees need to be older than 18, have a fully fenced garden, the financial ability to pay for private vet care etc.
  • Do house checks
  • Do followup checks
  • Uphold animal welfare protocols that are fair
  • Provide veterinary care as required
  • Provide a safe and clean environment
  • Provide environmental enrichment
  • Know the pets up for adoption well, and only make animals available for adoption that are safe and will be able to cope in a new family environment
  • Incorporate basic training in their enrichment programs
  • Have an animal behaviourist evaluating potential pets
    Transparency on how the organisation is managed
  • Apply the 5 freedoms of animal welfare to ensure all pets kept are done free from
    • hunger and thirst
    • discomfort
    • pain, injury and disease
    • to express normal behavior (for the specific species)
    • fear and distress
  • How active you are
  • How much time you have to spend with a pet
  • Are you financially able to afford food, vet bills, tick and flea treatment, pet insurance, toys and training etc
  • The size of your property
  • How stable are your living conditions and circumstances for the commitment you are making
  • How well do you really understand what kind of pet you are looking for?
  • Have you prepared your home and garden for a new addition?

Looking for more tips on how to prepare before getting a new pet? Find out more here.

At Hill’s we believe that by providing science led nutrition to shelters, in conjunction with the love and care they provide, we can help shelter pets be healthy, happy and ultimately more adoptable.

Caring for shelter pets is in our DNA and we do this in various ways:

  • Feeding and supporting key shelter partners
  • Food donations to over a 100 other shelters in South Africa
  • Sponsorship of events and campaigns
  • Innovative technology development like the Pet Matchmaker App - helping to find homes for more pets